🔥 Free shipping on all U.S. orders $50+

Facebook Twitter Youtube
Menu
  • 417-209-7582
0 items
$0.00
Shopping Cart
Close

UV DTF Order Issue Form

HomeUV DTF Order Issue Form

    Customer Information
    Full Name*
    Email Address*
    Phone Number*
    Order Number*
    Description of Issue
    Please provide details regarding the problem you are experiencing with your UV DTF order. This could include but is not limited to:

    1- Product Defects: Describe any defects or damages present on the received UV DTF decals.

    2- Incorrect Order: Specify if you received the wrong decal designs, sizes, or quantities compared to what was originally ordered.

    3- Quality Concerns: If you're dissatisfied with the print quality, colors, or overall appearance of the UV DTF decals, please elaborate on your concerns.

    4- Shipping Issues: Please note that while we strive to ensure timely delivery of your orders, 3pm Designs LLC is not responsible for any shipping issues that may arise once the package has been handed over to the shipping carrier. This includes, but is not limited to, delays, damages, or losses during transit. We recommend contacting the shipping carrier directly to address any concerns regarding the delivery of your package. Thank you for your understanding.

    Additional Information
    Attach any relevant images or documents that can help us better understand the issue.
    Upload Image
    Let us know if there are any specific resolutions or outcomes you are seeking.
    Preferred Resolution
    Please indicate your preferred resolution to address the issue:
    By submitting this form, you consent to us using the provided information to investigate and resolve the issue with your UV DTF order. Our customer service team will reach out to you shortly to provide assistance and resolve the issue to your satisfaction. Thank you for your cooperation.

    FAQs

    UV DTF stands for “Direct to Film.” It’s a printing technique where UV-curable ink is directly applied onto a
    film, resulting in vibrant and durable prints suitable for various surfaces.

    UV DTF decals adhere well to a wide range of surfaces, including glass, plastic, metal, acrylic, and more. They can be applied to both indoor and outdoor surfaces.
    UV DTF decals are highly durable and resistant to fading, scratching, and peeling. They are designed to withstand various environmental conditions, making them suitable for long-term use.
    Yes, UV DTF decals can be removed if needed, but not reusable. Their unique adhesion properties make UV DTF decals strong and permanant. Little resudue is left behind and can typically be cleaned with mild soap and water.
    Yes, UV DTF decals are waterproof and weather-resistant. They can withstand exposure to water and moisture without losing their adhesion or print quality.
    We accept high resolution raster images: 300DPI or higher .jpg, .png, and .ti les sized to requested print size; and .ai or .eps vector les.
    We do! Please fill out our Design Services Request form, and our graphic designer will contact you via the email you provide.
    Yes, we offer customization options for UV DTF orders. You can submit your own designs or artwork, andwe’ll print them according to your specifications.
    Processing times for UV DTF orders vary depending on order volume and customization requirements. Once processed, orders are typically shipped within 1 business day.
    If you encounter any issues with your UV DTF decal order, such as defects or incorrect items, please contact us via our Order Issue Form. We’ll work to resolve the issue promptly and ensure your satisfaction.
    Yes, we offer discounts for bulk orders of UV DTF decals. Each product page references bulk quantity discount charts.
    Yes, UV DTF decals are suitable for outdoor applications. They are UV resistant and can withstand exposure to sunlight and other environmental factors without fading or deteriorating.